🤖 Traditional bot
Menu trees, keyword matching, rigid scripts.
Hello. To book, type: DATE TIME
hey, can you move my Tuesday to afternoon?
Invalid format. Use YYYY-MM-DD HH:MM
🎤 audio 0:12
I can't process audio. Please type your message.
do you accept BlueCross?
That question is not in my options. Press 1, 2 or 3.
😡 forget it
Session ended. Want to start a new one?
✨ Xima AI agent
Understands natural language, context, audio and slang.
Hi Peter! I'm Dr. López's assistant. How can I help?
hey, can you move my Tuesday to afternoon?
Your Tuesday Mar 12 at 10:00am appointment. I can move it to Thursday 14 at 3:00pm or Friday 15 at 5:00pm. Which works better?
🎤 audio 0:12
Transcript: "oh, also wanted to know if she has openings in February"
Yes! Dr. López has February open. I can offer Tuesday Feb 4 at 4:00pm or Wednesday Feb 5 at 11:00am. Sounds good?
do you accept BlueCross?
Yes, we accept BlueCross PPO, EPO and HMO. You're registered with PPO — confirm?
cool, sounds great
Done! Confirmed Thursday 14 at 3:00pm. You'll get a reminder 24h before. Anything else?